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Frequently Asked Questions



Welcome to the 6-11 Crystals FAQs page!

We’re here to answer all your questions and make your crystal shopping experience as smooth and enjoyable as possible. If you can't find the answer you're looking for, feel free to contact us directly!

**1. What types of products do you offer?**
At 6-11 Crystals, we specialize in high-quality crystals, beautiful home decor, and a variety of metaphysical items. Our collection includes raw and tumbled stones, crystal jewelry, smudging supplies, divination tools, and more.

**2. How do I know your crystals are authentic?**
We pride ourselves on sourcing only genuine, high-quality crystals. Each piece is carefully selected and ethically sourced. We provide detailed descriptions and transparency about any treatments or enhancements, so you always know exactly what you're getting.

**3. Can you help me choose the right crystal?**
Absolutely! We're here to help. You can check out our blog for detailed guides or contact us directly for personalized recommendations based on your specific needs and intentions.

**4. How do I care for my crystals?**
Caring for your crystals is important to maintain their energy and beauty. Generally, you can cleanse them by clearing them with smoke, bathing in moonlight, or using sound vibrations. You can also use clear quartz or selenite to clear your crystals. Be sure to check specific care instructions for each type of crystal on our product pages or blog.

**5. What payment methods do you accept?**
We accept all major credit cards, PayPal, and other secure payment methods. Our checkout process is safe and encrypted to protect your personal information.

**6. Do you ship internationally?**
I'm so sorry, we do not yet ship internationally.

**7. How long will it take to receive my order?**
For domestic orders, you can expect delivery within 5-7 business days. Once your order is shipped, you'll receive a tracking number to monitor its progress.

**8. What is your return policy?**
We want you to be completely satisfied with your purchase. If for any reason you're not happy, you can return your items within 30 days of receipt for a full refund or exchange. Please ensure the items are in their original condition. Check our return policy page for more details.

**9. How can I join the 6-11 Crystals community?**
We’d love for you to join our community! Follow us on social media for the latest updates, join our newsletter for exclusive offers, and participate in our online forums and events to connect with like-minded individuals.

**10. Do you offer any educational resources?**
Yes! Our blog is filled with articles on crystal healing, metaphysical practices, meditation tips, and more. We also offer workshops and virtual events to deepen your knowledge and enhance your spiritual journey.

**Still Have Questions?**
If you have any other questions or need further assistance, don’t hesitate to reach out to us at [contact email] or call us at [contact phone number]. We're here to help and look forward to supporting you on your spiritual journey! We are best reached at info@611crystals.com

Stay magical,
The 6-11 Crystals Team